Volunteers @ease Rotterdam
Our opening hours
Wednesday 3.30 pm to 7.00 pm | Hoogstraat 110.
@ease is closed on official Dutch public holidays.
No appointment needed
You can visit us without an appointment. If you want to ask something in advance, you can:
Hoogstraat 110 (Centrale Bibliotheek, 2e etage)
3011 PV Rotterdam
On Monday, Tuesday, Wednesday and Thursday you can also reach us online via chat from 3.30 pm to 8 pm.
Volunteer @ease Rotterdam
When you walk in, our volunteers will welcome you.
They ask if you want to have a drink and together with two volunteers you go to our conversation room.
Here you can talk in your own pace and safely about everything you are dealing with.
The length of your conversations can vary depending on your needs. Yo can also come back as many times as you want.
We understand that it can be scary to walk in for the first time. Our volunteers are trained to ensure that you feel at ease quickly.
You can always take someone with you. He or she can wait in our living room or accompany you to the conversation room, that's up to you.
When the conversation is finished, the volunteers will ask you to fill out a questionnaire on an iPad. This can be done anonymously. The answers are used for research. For example, we would like to know how you found @ease and what you think about the conversation you had. Your opinion is important to us. You can help us improve @ease. If you prefer not to cooperate, that is no problem. You can just tell us.
Do you need immediate help?
If you're in danger right now, call 112 now for more help.
At @ease you can always talk about your thoughts during our opening hours. You can also call 113. This can be done day and night.
You can even chat via www.113.nl or sign up for online therapy. It is anonymous and free.
Many young people find it difficult to talk about suicide. But we know that talking about suicidal thoughts can be very relieving. It helps to take away the loneliness and the tension. You become calmer.
The other person can help you organize your thoughts. Together you will try to find a solution.
Do you want to know something about your health? Go to www.jouwggd.nl. Here you will find answers to questions about your body,
your feelings or things that you would rather not talk about at home. Ask a question directly
via chat or send an e-mail. Anonymous and confidential.
you can find various aid organizations where you can go anonymously, for free and online.